Norm & Susan,
We would have KCL Renovations back to do renovations for us in a heartbeat. Ken, Jason, Neil and the subcontractors were all extremely professional, courteous and knowledgeable, with exemplary attention to detail. They were a real pleasure to have in our home. They went above and beyond for us to make sure our kitchen was completed and up and running before our Christmas deadline, even with a 4-day ice storm blackout and serious structural issues that stopped work until everything was fixed. We had a ridiculously short timeframe for the work to be done and they came in on time, virtually unheard of in the renovations business! Three years later, we are still extremely happy with the work. The only deficit was some screw pops in the
After searching and meeting several contractors over a period of 4 or 5 months, we selected KCL to renovate our entire condo, including kitchen, bathrooms, laundry and flooring. We knew that condominiums can be very challenging compared to house renovations, so we required a contractor who had experience and willingness to work in a condo building and comply with special condo board rules and requirements. Even before signing a contract, in order to address several concerns, we had about possible problems with moving a wall and re-locating a toilet, Ken and Jason took the opportunity to cut some exploratory holes to determine in advance if there might be any surprises. We signed the contract with KCL well in advance of our start date. Ken agreed to provide us with all the necessary help and advice to manage through the challenges. As the project progressed, KCL referred us to several suppliers they had worked with for kitchen cabinets, flooring, tile, granite, and fixtures. KCL efficiently managed all their sub-contractors and suppliers, as well as the kitchen/bathroom cabinet supplier. Ken kindly cooperated with our own suppliers for appliances and HVAC. While KCL and their contractors provided a very good quality job, we did still find it advantageous to conduct our own daily inspections, to ensure that our requirements were being implemented the way we envisaged. In spite of some surprises and challenges arising, Jason, Ken, Neil, and Sam were all very cooperative and accommodating in addressing our demands. They were also very patient, courteous and professional in dealing with our condo building superintendent. Overall, we are very pleased with the results and how the reno has transformed the whole look of our condo unit. We feel comfortable with KCL's integrity to address any warranty issues that may arise. We can recommend KCL Renovations Ltd.
It was an absolute pleasure dealing with Ken and his crew during our basement renovations. They arrived on time, kept to all their deadlines and cleaned up after the job was done. I was impressed with their professionalism and the attention to details, they far exceeded our expectations with this project and wouldn't hesitate to use them again if the occasion arose.
Over the past two years, Ken, Jason and their KCL team have renovated 95% of our home - and we couldn't be more pleased. Professional, efficient, and helpful are only a few great characteristics of KCL's success. What we liked most is the fact that they met each and every deadline. If any issues came up, and timing needed some sort of adjusting, it was all quickly addressed and resolved. I highly recommend KCL Renovations and have made myself available (via Ken & Jason) as a reference!
KLC Renovations are very professional well run business. Very helpful with designs and instillation of my style.
We hired KCL Renovations for a fireplace / kitchen update and they did a fantastic job that was perfectly on budget. Would hire again.
We hired KCL to renovate our entire condo (including kitchen, laundry room, bathrooms, flooring, etc.). We are extremely pleased with the results and are very proud of our home. The customer service provided by KCL throughout the entire process was exceptional. The relationship started with responsive requirements gathering and detailed contracting. This not only increased our level of comfort to engage with KCL but also allowed for expectations to be well managed throughout the project. The suppliers they recommend for flooring, tile, granite, and fixtures provided extensive options and help with decision making. Upon making our choices, KCL seamlessly managed the relationships for product ordering and delivery. They effectively managed the relationship with a new kitchen/bathroom cabinet supplier. The contractors they use for plumbing, tile, electrical and painting are responsive and their work product is of high quality. KCL professionally managed the relationship with the condominium administration staff and the condominium board. In our absence, they addressed the challenges that arose due to condominium constraints and demonstrated flexibility and creativity to resolve the issues. Jason, Ken, Neil, Sam, and Garrett are hardworking, professional and polite young men. They were a pleasure to work with. We were most impressed with and appreciative of them always immediately agreeing to fix any and every finishing issue that we brought to their attention. We would highly recommend KCL Renovations Ltd.
Two big thumbs up, we had our basement finished by Ken, Jason, Neil & Travis and just finished the project today - pretty much exactly on schedule. We met with about 5 contractors before choosing KCL. The thing that drew us to KCL is we saw a level of professionalism in our first meeting we didn't get from anyone else and this continued throughout the project. They're all round good guys too. One thing you will notice with KCL is a real attention to detail and their lineup of sub contractors for plumbing.electrical, drywall etc. all did great work.
We had very specific goals for our basement and the guys did a great job executing on that vision.
We hired KCL to renovate our master ensuite bathroom. I was impressed with their professionalism throughout the project. From project design to completion, the attention to detail was great. I really appreciated being kept up-to-date with the project's progression so there weren't any last-minute surprises with the project timeline or cost. I would definitely hire KCL again!
KCL renovated our kitchen and second floor. We had hardwood flooring and window trim/baseboards done upstairs and a structural wall removed in our kitchen, as well as an island/granite countertops, an undermount sink and faucet. The work was performed well, they always cleaned up every day and the final product was just what we wanted. Jason was friendly, knowledgeable and always reachable by phone or email. The suppliers he used we also fantastic to deal with. Thanks KCL.
We recently hired KCL Renovations to do our master ensuite, and we couldn't be happier with the result! The entire experience of working with Ken and his team was extraordinary. All of the workers, including the subcontractors Ken hired, were wonderful. And the quality of the work is beyond expectations. No shortcuts were taken on anything, and when minor problems did arise they were dealt with expediently and with minimal hassle to us, the homeowners. This was our first major renovation, and we were expecting the worst ... but we got the best! If you're looking for an excellent contractor who will do the job right and on schedule, hire KCL.
I asked my plumber for the name of a 'good contractor' to do a major bathroom renovation. He quickly recommended KCL. I called KCL for a quote and Ken promptly returned my call and arranged to stop by to take a look at our project. Ken was very helpful during the design stage and provided a quote with several options that we could use depending on how high our budget. The project was started and finished on time and Ken kept us informed throughout the renovation. All messes were dealt with daily to our satisfaction. We are extremely happy with the end result and will be contacting KCL for our next project.
We hired KCL Renovations Ltd. for a main floor and new kitchen renovation. Ken, Jason, Neil and their team were always professional, courteous and reliable. They went above and beyond to make sure we were satisfied. These guys work super hard in a timely manner to achieve your satisfaction. We are very pleased with the results, they transformed a house into a beautiful custom home for us. Outstanding group of guys. We would absolutely hire them again for our next renovation.
Bessie & Marc Wynter
Of the quotes, we got initially, KCL was not the cheapest but they were also not the most expensive and I think that's what I would recommend to anyone embarking on a home reno. Pay too little and you get what you pay for, but you also don't want to overpay if you can avoid it.
We will definitely use KCL in future & would recommend them to others.
Relationship: Sub Trade
It has been a pleasure to work with KCL Renovations as a subcontractor for the past 3 years, doing big and small jobs. During this time I have been impressed with their responsibility, reliability, and attention to detail with all their jobs. Their job sites are always clean and organized, which allows for the work to be completed with ease and in a timely manner. They are easy to work with and bring great knowledge and creative ideas to the project, which makes them one of top renovators I have worked with.
Andrade Electrical Inc.
Jason, Ken and their team of professionals renovated our entire house: wall removal, flooring, ceiling, kitchen, lower level, fireplace - from top to bottom! The results were absolutely phenomenal because of their craftsmanship, attention to detail and professionalism. My wife and I very much appreciated how Jason and Ken explained each detail of the renovation, calling attention to any areas of concern, and providing the best solutions for our needs. The experience was great and we truly love coming home to our newly renovated space each and every day. We're looking forward to working with KCL Renovations again soon.
KCL Renovations, Honest, Reliable and Trustworthy!!!! If you want a good job, by professionals who know what they are doing, proud of the work they do and considerate of their customers needs and wishes. This is your team!
Don't waste time, Call Ken and Jason.
Or, if you have questions - call me.
From the time we met Ken and Jay, we have had nothing but a positive experience from start to finish. They provided an extremely professional service working with us renovate our basement. They were able to bring any ideas we had to life and their quality of workmanship was excellent. They were very accommodating and always accessible for any of our questions throughout the process. The crew onsite were very polite and courteous, kept us fully informed on the progress and did a great job of tidying up at the end of each day. We are so pleased with the outcome of our basement. It's a great addition to our home.
Professional, courteous, 1st class workmanship and a schedule that was just about 100% adhered to from start to finish.
Quality Glass Shower Inc,
I am in Custom Glass Shower Door and Mirror business; I have been referring and recommend KCL Renovations Ltd. Ltd. (Ken and Jason) for the all home renovation, kitchen and bathroom. I can rely of Ken and Jason to be punctual, neat and tidy, professional, trustworthy and most of all to provide high quality products and service.
Jason, Ken and Neil were a pleasure to work with. Not your average contractor, they are honest hardworking young guys looking to build their business. Very personable and considerate of the homeowner. Quality of the work was good and it was completed on schedule.
I asked 3 contractors to come and submit estimates for the installation of laminate flooring for 800 sq. feet in our condominium and 500 sq. feet. in 3 bedrooms of our townhome. Jason was very professional and courteous. We spoke in detail about what I wanted done and KCL had the best estimate. Jason explained how they could do the work and on in our timeframe. Jason, Ken and Neil worked very hard on the condo project and it looks wonderful. The townhome will be done in a couple of weeks. We will be submitting pictures on their website. This was this second part of our contractor needs. KCL kept us updated as to when they would be there and how long it would take, 1 day. They went above and beyond when they found that some flooring needed to be evened out prior to installing laminate and some electrical junction boxes were not wired correctly under the floor. They even did a cupboard floor we thought couldn't be done because of its smaller size. Thanks again Jason, Ken and Neil. We'll be in touch. Thanks, KCL! L.S.
We are extremely pleased with the quality of work done on our bathroom! Ken and Jason are wonderful to deal with! They are very organized, knowledgeable and answered all of our questions. We trust their judgement and they gave good advice when we were not sure about our choices. We are very grateful for all their time and effort to get the renovation done quickly. Definitely exceeded our expectations. We would highly recommend them to anyone looking to do renovations in their home. Many thanks!! Raffaella and Carlo
KCL Renovations Ltd. was delightful to work with. They didn't mind all the questions and suggestions. They showed up on time every day and when something changed the let us know most of the time. We love our basement and all the work the boys did for us.
Ken and his team completed a full main bathroom reno for us. We were very pleased with the work, communication, flexibility that Ken provided. In addition, Ken did a bit of extra work for us, which again met our expectations. We would use Ken again and recommend him.
I contacted Ken Long of KCL Renovations Ltd. to discuss the installation of a custom entertainment unit with an electric fireplace to exhibit my newly acquired big screen television. From the initial meeting to discuss the project to its completion, the guys demonstrated a high level of professionalism. All of my inputs were gathered and an agreed upon concept soon started the project underway. The project was completed on time, on budget and I could not be more pleased with the finished product. They were courteous, always cleaning up to ensure customer satisfaction and generally great to deal with. I fully recommend KCL Renovations Ltd. to anyone looking for a high-quality workmanship, high dependability and honest service when seeking a contractor to perform work for them. I would use them again without hesitation.
Couple of young guys who do good work. This was a 2-part quote for work and I chose to complete only Job 1 and delay Job 2 until Spring. They showed up on time, I think Job 1 took an hour or so longer than they planned - but they stayed past dinner time when finished to clean everything up and take all garbage and off cuts etc. with them. Very courteous, friendly. I left them alone for a couple hours without any worries. In discussing the quote for Job 2 (bathroom refresh of shower area with tile and plumbing repair) they were open to me completing the demo work and arranging for my own plumber - so great flexibility there. I fully understood that in that scenario, any delays or issues with what I managed would be mine. I will be asking KCL back to complete Job 2 in the Spring.
Ken & Jason did a fantastic job making my vision come to life.
Great service and great creative input. Made many great suggestions and good eye for all the little details. We get many compliments on our new kitchen done by KCL.